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Song List Installation Recording
Repair Service Digital TV Audio Delay Download Manager
Find My Microphone Extended Warranty Install Download Manager
Troubleshooting Make A CD of Yourself Singing Karaoke Sample


Upgrade for 4KTV

This update is for customers using a 4K UHD TV having issues with ET23KH, ET28KH or HDK-2000 systems shutting off after booting to 100%

ET23KH Update ET28KH Update HDK-2000 Update


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Shipping Information (Free Shipping w/ purchase in U.S.)
Destination Condition Shipping Charges Carrier Delivery Time*
Domestic (US) Purchase of Song Chips
(less than 1 pound)
Free USPS First Class 3~7 days*
Purchase of Song Chips
(less than 1 pound)
$3 Flat USPS Priority 1~3 days*
Purchase of Systems
(over 1 pound)
Free Ground** UPS or USPS 1~5 / 2~3 days*
International Any amount (any weight) Various USPS or DHL 3~10 days*

* We make every attempt to ship orders within 24 hours of receipt. Orders placed on Saturday, Sunday and Holidays will be shipped on following business day. Orders are processed and shipped on business days only (Monday through Friday, excluding major holidays). Please add this packing period to your delivery estimate time.
* Same Day Shipping Cut-off Time: Orders placed before 1pm PST, Monday ~ Friday. Orders placed during Saturdays, Sundays and Holidays will be shipped out on next business day.
* Please note that we do not guarantee delivery date, but we do our best to make your package delivered on time.
* Free shipping is applied on purchase within the U.S. only, but the expedite shipping options are available with extra charge. There will be shipping charge on purchase shipping to out of U.S. 

[UPS Ground Map]
UPS Ground


Repair Service Troubleshooting Song List Song Chip Compatibility Chart