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In case of the manufacturer's warranty NOT applied
- If you've purchased your microphone(s)
from outside U.S.
- Or you've purchased your microphone(s) over a year from today.
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| 1. |
Please download the SRO (Service Repair
Order) Form.
SRO Form is in PDF format. If you cannot read this form, please click
here to download the Adobe® Reader®. |
| 2. |
Print and fill it out completely. |
| 3. |
Mail it in with the microphone, RCA cables, power adaptor, a $15 money order (or check). The return address is on the SRO form.
By sending your microphone for repair, you agree to pay $15 whether the unit is repaired or not, and $15 will not be refundable. |
| 4. |
The repair service will be arround $85 depends on the parts for repair. |
| 5. |
Please allow us up to 10 days to check your system, and we will contact you for the repair fee and repair time. |
| 6. |
RCA cables, power adaptors are consumable parts and are not covered under warranty. Other restrictions apply. |
| 7. |
Please note battery damage is non-repairable and not covered under warranty. |
| 8. |
You will be informed before repairs are done. |
| 9. |
We reserve the right to refuse service to any customer at any time for any reason. |
| 10. |
If you have any questions, please call (714) 209-1920 |